!! Windows 7 End of support !!

Type: Informational alert

Affected: Computer users running Windows 7

Warning: After January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows 7. Now is the time to upgrade to Windows 10.

Implications: If you continue to use Windows 7 after support has ended, your PC will still work, but it may become more vulnerable to security risks and viruses. Your PC will continue to start and run, but Microsoft will no longer provide the following support for your business;

  • No technical support
  • No software updates
  • No security updates

Official information: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-windows-7-support

What next?: If you are unsure how this will affect you, please contact one of our support advisers (01432 700110) and we will help you with the best option for preparing for the end of Windows 7.

Fake Canon Support sites

Type: Scam websites

Affected: Owners of Canon printers encountering problems with aftermarket ink that produces the error code B203 are directed to multiple scam websites offering to fix this issue.

Scam: Users that call the support number have their computers taken over by remote access (logmein) and are advised that the error can be fixed for a fee and also that the antivirus being used is no good and you should use theirs (which is costly and unnecessary).

Example site: https://www.canonprintersupport247.com/blog/fix-canon-printer-error-code-b203/ (link disbaled)

Comment: Please visit the official Canon site for support https://www.canon.co.uk/support/

Compromised: Users that have already been compromised it is advised that you shut down your computer and call our support services (01432 700110) or your own IT support contractor.

Exchange Online – Issue

EX186942 – Outlook client connectivity issues in specific scenarios
StatusService degradation
User impact:
Users with multiple enterprise sign-in accounts can’t connect to Exchange Online via the Outlook desktop client.
Latest message:
Title: Outlook client connectivity issues in specific scenarios User Impact: Users with multiple enterprise sign-in accounts can’t connect to Exchange Online via the Outlook desktop client. More info: Further investigation shows that this issue is specific to users with multiple related and trusted Enterprise log-in accounts across Microsoft 365 and Windows. If you have users experiencing issues connecting to the service or impact outside of what is described, please contact HCS support (01432 700110).
Workaround:
   Use the exchange online (Outlook) service until the issue is rectified https://office.com