IT Support Services
Ad hoc or managed IT support to suit you or your business
Whether you require the odd fix for the PC that won’t switch on, or want your own IT department without the extended costs, Hereford Computer Services are here to support you or your business.
We understand that some individuals and small businesses require very little assistance, when it comes to help with their computers and IT equipment. However, we can help fix technical issues that may be too time consuming for you to deal with, or help with the procurement of the right hardware for your needs.
We can also partly or fully manage your IT system, working closely with other providers, such as telecoms or security companies, that provide services for your business.
Our IT support services are here as and when you require our help. Your business may benefit from one of our service packages, which are backed by an SLA agreement. This is perfect for a time sensitive, mission critical, fast moving business which needs peace of mind that help is on hand when needed.
Typical IT support issues we can help with
- Internet connectivity problems
- Emails not working
- Unable to print or scan
- PC not starting or responding
- Virus or malware infected device
We offer consulation, sales and support in the following areas
PCs – Laptops – Servers – Apple Macs
Sharepoint – One Drive
Wi-Fi Access Points
VPN Remote Access and Multi-site
Windows - Windows Server – SQL
Desktop, laptop and server repair
Out of hours, remote and on-site support
IT Support Case Study
Haywood Crushing & Demolition Ltd
Local domain server, supply and installation
HCD asked us to provide, install and manage a new Windows server, with strict sharing permissions, to access company data locally and remotely via a secure VPN connection. In addition to the new server HCD also wished to strengthen their IT security generally.